Effective Date: December 8, 2025

‍Company: Keen Apps, LLC dba RunRevenue

‍Address: 4279 Roswell Road, 208-156, Atlanta, GA 30342

RunRevenue (“we,” “our,” or “us”) provides software that helps businesses generate reviews, referrals, user-generated content, and post-visit engagement. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our websites, apps, dashboards, and services (the “Services”).
By accessing or using the Services, you agree to the practices described below.

‍1. Information We Collect

A. Information You Provide
We collect information that you voluntarily submit when using the Services, including: Account details: name, email, phone number, business name, passwords. Billing information: payment method, transaction history. Business data: staff contact information, patient communication preferences, review request settings. User-generated content: images, videos, testimonials, survey responses, referral submissions.

B. Information We Collect Automatically
When you use RunRevenue, we automatically collect: Device & usage data: IP address, browser type, operating system, pages viewed, timestamps, and referring URLs. Cookies & tracking: session cookies, analytics scripts, pixels, and tracking tags for functionality, analytics, and advertising.

C. Information from Business Clients
Businesses using RunRevenue may send us: Customer contact information (e.g., patient lists) for the purpose of sending review requests, referrals, surveys, and rewards invitations. Engagement activity related to messages, offers, and rewards.

We process this information solely on behalf of the business under our applicable agreements.

D. Information from Third Parties
We may receive:Data from analytics providers (e.g., Google Analytics).Offer and rewards data from partner networks.Social or advertising data to support marketing campaigns.

‍2. How We Use Information
We use personal information to:Provide, operate, and improve the Services.Send automated review, referral, UGC, and survey invitations. Deliver rewards, partner offers, and promotional incentives. Enable customer dashboards and redemption experiences.Process payments and manage subscriptions. Monitor usage, detect fraud, and ensure platform security. Personalize content, recommendations, and product features.Conduct analytics, reporting, and product development. Communicate with you about updates, support, and marketing (where permitted).

‍3. How We Share Information
We may share information with:

A. Service Providers
Vendors that help us operate the platform, including:Cloud hostingEmail/SMS deliveryCustomer supportPayment processorsAnalytics platforms
These providers may only use information to perform services on our behalf.

B. Business Clients
If you interact with a business using RunRevenue (e.g., complete a review, referral, UGC submission, or survey), we share the relevant information with that business.

C. Rewards & Offer Partners
If you redeem an offer or reward, necessary details may be shared with the partner for validation, fulfillment, or commission accounting.

D. Legal & Compliance
We may disclose information:To comply with law, regulation, or legal process.To protect rights, security, and integrity of RunRevenue or our users.In connection with a merger, acquisition, financing, or sale of assets.

We never sell personal information for money.

‍4. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to:Keep you logged inMeasure platform performanceImprove marketingPersonalize your experience
You may control cookies via browser settings, though some features may not function properly without them.

‍5. Data Retention
We retain information for as long as necessary to:Provide the ServicesFulfill contractual obligationsComply with legal requirementsResolve disputes and enforce agreements

Businesses may request deletion of their customer data at any time.

‍6. Data Security
We implement technical and organizational safeguards including:Encryption in transit and at restAccess controls and authenticationLogging and monitoringNetwork and application security measures
No system is entirely immune to vulnerabilities, but we work continuously to protect all data.

‍7. Your Privacy Rights
Depending on your jurisdiction, you may have rights to:Access, correct, or delete your informationOpt out of certain processingRestrict or withdraw consentReceive a copy of your dataOpt out of cross-context behavioral advertising
For any request, refer to the Contact details in the footer.
For users whose data is submitted by a business (e.g., patients), requests may be directed to the business as the data controller.

‍8. Children’s Privacy
RunRevenue is not designed for children under 16, and we do not knowingly collect information from them. If you believe a child’s data has been submitted, notify us using the Contact information in the footer.

‍9. Business & Patient Data
If you are a business submitting customer information:You represent that you have the legal right to provide that information.We process such information solely to deliver the Services on your behalf.You remain responsible for compliance with applicable privacy laws.
If you interact with RunRevenue as a customer of a business:We act as a service provider or processor for that business.

‍10. International Data Transfers
If you access RunRevenue from outside the United States, your data may be transferred and processed in the U.S., where privacy laws may differ from those in your jurisdiction.

‍11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top will reflect the latest version. Continued use of the Services constitutes acceptance of any changes.

‍12. Contact
For privacy questions, data requests, or concerns, contact:

Keen Apps, LLC dba RunRevenue 4279 Roswell Road, 208-156Atlanta, GA 30342

Or email us using the Contact link in the footer of our website.